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Shipping & delivery service

Production time individual orders

 


Product

Order placed
on a working day
by 2 pm

Order placed
on a working day after 2 pm

Chocolate Postcard

Same day shipping

The following working day

Praline Message

Same day shipping

The following working day

Orders placed on holidays or weekends will be produced on the following business day and shipped. 


Large orders

The production of larger quantities may take longer as indicated in the following table:


Product

Chocolate Postcard

Praline
Message

Individual order 

1 day  

1 day

up to 10 pcs.

1 day  

2 days

up to 50 pcs

1-5 days

1-10 days

over 50 pcs.

2-10 days

on request   

* We recommend contacting the myFrey customer service for a binding delivery date when ordering quantities of more than 50 pieces.


Shipping time for our products 


Product

Shipping
options


Duration


Delivery

Chocolate Postcard

Letter (A-Post)

1 day*

Saturday delivery

Praline Message

PostPac Priority

1 day**

No Saturday delivery


*Our Chocolate Postcards are delivered by A-Post in Switzerland. According to the Swiss Postal Service, 95% of goods reach their recipient within Switzerland on the next day.

**Chocolates Messages are shipped as parcels in a bubble envelope and delivered to the mailbox. According to the Swiss Postal Service, 95% of goods are delivered on the next day (excluding Saturdays). 


International orders

Our products can be sent to Europe and worldwide. You can find an overview of the delivery times in your shopping cart.
However, we would like to point out that the goods are only guaranteed to remain cool for up to 2 days in transit. Therefore, before sending your chocolate greetings, you should check the current temperature at the shipping destination.

 


Shipping costs:


Destination

100g
Postcard

Praline Message

Switzerland

3,-

5,-

Europe

7,-

20,-

Rest of world:

12,-

26,-

 

Shipping costs for Give-Aways (box of 10)

 
Destination

Chocolate bars
(100g)

Switzerland

 9,-

Europe

 37,-

Rest of world:

 50,-

 

Other:

In the summer when it gets really hot we ship the Praline Message with cooling pads. We will send notification to the email address you have provided once your order has been completed and shipped.